12 Volt Resource™ believes in privacy in every regard. Our web site uses technology that ensures your personal and payment information is kept confidential and secure. Personal information collected during checkout is used only for order processing and will never be divulged or shared with a third party.

Internet Security

When you provide us with your personal information including your name, address, e-mail, telephone and credit card number, it is processed over a secure connection on secure servers. Transactions on the site are protected with 256-bit SSL (Secure Sockets Layer) encryption. All information entered during checkout is encrypted before it is sent to our servers. SSL is the industry standard and the best software available for secure ecommerce transactions. Credit card details are not maintained on file and are not accessible to us.

Our SSL certificate is issued through GoDaddy, Inc. The GoDaddy Secure Site Seal is visible below. Authenticity can be verified by clicking on the seal. The Secure Site Seal assures you that this web site has been authenticated by GoDaddy and that confidential transactions with our site are secured by SSL encryption.

Spam

We are strictly anti-spam. We will only send you an e-mail if there is a genuine need for us to do so (i.e. If you have a question about your order). We do not and will never bombard anyone with e-mails or advertising for our products.

We typically release a new version of our Mobile Installation CD-ROM with updated vehicle wire colors and installation data once per year. At that time we send an e-mail notification to our existing customer base along with instructions on how to upgrade to the new version at a discount (typically half price). If at any time you want to be removed from the mailing list, simply respond with the word "remove" and we will immediately remove your name from our mailing list.