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Ordering & Payment Information:
How do I place an order?
How do I pay?
How do I know this website is secure?
How do I access my download?
Technical Information:
System Requirements
Download Version
Satisfaction Guarantee:
What if I am not satisfied with the product?
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How do I place an order?
To order an item, click where you see the button to add items to your shopping cart. When you are done shopping, check out by clicking on the checkout button. You can add, delete, or change the quantity of items in your cart at checkout. Shipping costs are automatically calculated at checkout time based on our flat-rate shipping policy.
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How do I pay?

We accept PayPal which offers secure credit card processing for all major credit cards including Visa, MasterCard, Discover, American Express, Dinners, JCB and debit cards with the Visa and MasterCard logo. PayPal also accepts direct bank transfers and electronic checks.
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How do I know this website is secure?
To ensure secure transactions and prevent order information from being intercepted, our website uses Secure Socket Layer (SSL) and Hypertext Transfer Protocol over Secure Socket Layer (HTTPS) technologies during checkout that enable 256-bit encryption. Credit card details are not maintained on file and are not accessible to us. CLICK HERE to view our privacy policy.
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How do I access my download?
All of our products are delivered via instant download. Immediately after your order is placed an email is sent with a link used to download your purchased product(s). This link expires after 24 hours. If you do not receive your email immediately after your order is placed, please check your spam folder. If you are still unable to place your order then please CONTACT US.
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Syetem Requirements
System Requirements: Win 7, Win Vista, Win XP, Win 2000, Win ME, Win 98, Win NT 4.0, Mac OS or Linux. You will also need to have Adobe Acrobat Reader installed.
You can download the current version of Acrobat Reader at: www.adobe.com

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Downloadable Version
Our products are now delivered 100% electronically via instant download, no more wasteful CD-ROMs. Simply select "Download" as the delivery method while shopping on our website (see screenshot below). Following your order your purchased product(s) are available for immediate download.

Download Time: File size is approximately 110MB. Download time is approximately 3 minutes with a cable modem. Your time may vary.
Download versions are compatible with Microsoft Windows 7, Vista, Win XP, Win 2000, Win ME, Win 98, Win NT 4.0, Mac OS, and Linux.
When your place your order your agree to accept the terms set forth in our end user license agreement. Each customer is entitled to write the aforementioned downloaded files to CD-ROM one time only. Any further reproduction of the data is strictly prohibited. You may not modify, copy, distribute, transmit, display, publish, license, create derivative works from, transfer, or sell any files, information, software, products or services that are included in part, or in whole, of the download.
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What if I am not satisfied with the product?
We believe in our product and stand by it 100%. Over the last few years we have helped thousands of people who range anywhere from first-time installers to MCEP certified mobile professionals. If you buy one of our products and are not 100% satisfied then we will provide a full refund, no questions asked. If our product doesn't meet the standards that you expected, the our satisfaction guarantee will. Downloads returns must be requested within 24 hours from the time of purchase.
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12 Volt Resource™ Goes Eco-Friendly
Our products are now delivered 100% electronically - no more wasteful CD-ROMs.


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Astrata Group Inc. Partners With
12 Volt Resource™
Astrata Group, Inc. acquires Unlimited Enterprise License.
CLICK HERE to learn more.


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100% Satisfaction Guarantee
We guarantee that our products are the best of their kind - or your money back.

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